PRSIM+ — Smart Connect is a new initiative aims to provide a comfortable home experience by giving users the ability to control their PRISM+ Zero Series Air-Conditioners from their phone.

PRSIM+ — Smart Connect is a new initiative aims to provide a comfortable home experience by giving users the ability to control their PRISM+ Zero Series Air-Conditioners from their phone.

PRISM+ Zero, an air conditioning solution. It offers a smart and efficient way to control the temperature in your home or office, allowing users to save on energy costs while still staying comfortable. PRISM+ Zero is designed to be easy to use and comes with features such as remote control and scheduling options. 
PRISM+ Zero, an air conditioning solution. It offers a smart and efficient way to control the temperature in your home or office, allowing users to save on energy costs while still staying comfortable. PRISM+ Zero is designed to be easy to use and comes with features such as remote control and scheduling options. 
The problem
Understanding the current issue
The problem
Understanding the current issue

PRISM+ is launching new air conditioners but lacks a dedicated app for user control and management, leading to a subpar user experience. The challenge is to design a user-friendly smart home app that allows users to control their units anytime, anywhere, offering essential features without overwhelming them. The goal is to enhance customer satisfaction by providing seamless remote access and management of their air conditioning units.

The challenge
Find Extensive Features Complicating
The challenge
Find Extensive Features Complicating

The team was tasked with launching a multitude of features within a limited time frame. However, during user interviews, it became apparent that some users were feeling overwhelmed by the extensive offerings. Further validation was provided through Google surveys, which revealed that 40% of users felt that the abundance of features made the experience complicated.

Design solutions

Creating a smart home app with a user friendly, simple and intuitive interface. Allowing user to control, automate and schedule their air conditioners. To have the ability to track usage data and insights.

View final solutions

User interview
Understanding needs
User interview
Understanding needs

Kicking off with research

I wanted to understand how people are using a smart home app today. What are their experience and collect all data i can to help inform my design decision.

User interview

I conducted interviews with friends and family, given the absence of a dedicated user group, to gather insights into their experiences with smart home apps.

Market research

I conducted a competitive analysis to gain insights into the smart home app landscape, aiming to learn from from existing products. This analysis helped to identify potentially advantageous features for our own app development.

Features that user needs

A prioritisation list of features based on user research that we will be working on. Important features like: Pairing of devices, controls, automations and data insights to understand ur pattern usage etc.

Features that is good to have

Without a centralised design system, collaboration suffered, causing frequent miscommunications and impacting design implementation efficiency and quality.

Without a centralized design system, collaboration suffered, causing frequent miscommunications and impacting design implementation efficiency and quality.

Without a centralized design system, collaboration suffered, causing frequent miscommunications and impacting design implementation efficiency and quality.

Without a centralized design system, collaboration suffered, causing frequent miscommunications and impacting design implementation efficiency and quality.

Competitor analysis
Understanding the current market
Design inspiration
Ideations

It showed that most apps offered similar features and functions. I was able to identify areas of improvements. This analysis helped PRISM+ to differentiate and enhance their smart home app offering.

Smart home app design draws inspiration from the Google Home app, aiming for a minimalistic interface, centralized control hub, intuitive navigation, voice command integration, and personalized device management.

Design inspiration
Ideations
Competitor analysis
Understanding the current market

Smart home app design draws inspiration from the Google Home app, aiming for a minimalistic interface, centralized control hub, intuitive navigation, voice command integration, and personalized device management.

It showed that most apps offered similar features and functions. I was able to identify areas of improvements. This analysis helped PRISM+ to differentiate and enhance their smart home app offering.

Crafting seamless experience
with PRISM+'s Design System
Crafting seamless experience
with PRISM+'s Design System
PRISM+
Final design
PRISM+
Final design

Your aircon

Your aircon

Personalised

Personalised

Your routines

Your routines

In your palms

In your palms

Unveiling user patterns

Unveiling user patterns

Insights usage

Insights usage

Learning
Outcome
Learning
Outcome

Raising awareness for new home appliances brand

Gaining awareness is importance to allow people to know about the brand. The app received extensive coverage on online social media platforms

User-centered design

I learnt to demonstrate ability to prioritise user needs and preferences by creating an intuitive and user-friendly interface for controlling smart devices in a home environment. Especially when the organization is still in the early stage of growth where they have yet to see the value of having a dedicated research team so at times, the team moves forward without having to validate hypotheses or test usability issues.

Contact

cherylong123440@gmail.com

Cheryl's resume

© 2023

Contact

cherylong123440@gmail.com

Cheryl's resume

© 2023

Contact

cherylong123440@gmail.com

Cheryl's resume

© 2023